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Terms & Conditions 

SAUNA ROMANTICA

TERMS AND CONDITIONS OF SALE/HOUSE RULES
The fine print

At Sauna Romantica, house rules and the general terms and conditions apply to ensure that everyone can slow down and relax in a healthy and responsible manner.

If you have any questions or suggestions regarding our house rules, please contact us.

Follow the instructions of your host / hostess

We do everything we can to make your stay at Sauna Romantica a wonderful treat.

  • You may be present 10 minutes before the agreed time.
  • Arriving late does not equal staying longer and/or a discount.
  • Note: You must bring your own slippers
  • You have the choice whether or not to wear swimwear
  • Bringing your own drinks is allowed
  • Any form of reservation automatically and legally implies that you agree to the application of the general terms and conditions

A reservation made by telephone, e-mail or on site is always considered final. We never work with options.

Cancellation must be made by telephone at least 24 hours before the reservation, not by email. If you cancel less than 24 hours before the reservation, you will lose your deposit.
Unless someone else takes your place. (You can also offer your place to someone in your circle of friends).

In case of cancellation, the deposit will be kept until the next sauna visit, so no deposits will be refunded.

These measures came about through a breach of trust
Hoping for your understanding.

Safety, hygiene and health.

  • Minimum age 12 years. From 12 – 18 years accompanied by an adult
  • Pets are not allowed.
  • Cleanliness and hygiene in the sauna complex is our main concern. We count on your cooperation!
  • Before using our sauna complex, you must first take a shower. – when you sit in the sauna, on the furniture, use the towel
  • Bath slippers are always mandatory.
  • It is forbidden to add products to the jacuzzi.
  • Don't turn the music too loud, the space is for relaxing.
  • We ask that you do not bring any drinks and/or food. There is a minibar in the complex to use the necessary drinks/snacks for a fee.
  • It is forbidden to eat food in the sauna and spa, you can use this in the lounge area or the sitting area.
  • Equipment settings are not changed by customers.
  • Taking photos is allowed, provided it is for private use only as a reminder.
  • It is forbidden to use photo or film recording for other purposes, unless this has been approved in writing by wellness Sauna Romantica.
  • It is not allowed to move furniture such as beds and chairs
  • It is forbidden to enter our premises under the influence of drugs
  • The use of drugs during the sauna visit is strictly prohibited
  • Smoking inside is prohibited. Outside you can smoke at the table if you put the butts in the ashtray.

Liability.
As a customer you are responsible for the correct use of the facilities made available by Sauna Romantica. Under no circumstances can Sauna Romantica be held liable for accidents, accidents, physical or material damage caused by the use of the facilities made available by Sauna Romantica. Sauna Romantica will therefore never be able to be held in default
Sauna Romantica has the right to reschedule or cancel the appointment in the event of force majeure such as illness or unexpected circumstances. In that case, any amounts paid will be refunded without deductions.


Sauna Romantica is not liable for any loss or theft of goods or valuables brought by the guest and accepts no liability for injury to persons and/or damage to goods.
When damage is caused by the rented complex, you are obliged to compensate the repair of this damage.
The bathrobes and bath towels remain the property of Sauna Romantica. If these are demonstrably taken along by the customer, this will still be charged.
disruptive behaviour, verbal or non-verbal as well as sexual harassment are not allowed. Guests who do not comply with this must immediately leave Sauna Romantica after full payment
take into account guests in other areas so that they too can relax,
In the event of theft or other illegal activities, we always call in the police
Dutch law always applies, any disputes are preferably settled amicably.
If there are any problems during your stay, tell us and we will try to solve them as soon as possible.


We thank you for your attention.

Our team wishes you a very pleasant and safe stay

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